MANAGEMENT

Human resource management

Sun, 13 May 2012 05:55:28 +0000

Human resource management is an approach to manage the people working in an organization individually and bringing out the collective contribution to the success of the company. In simple terms, HRM means assigning jobs, indentifying individual capacities, motivating, utilizing, and adjusting roles for the sake of workers and also the company. Human resource management actually involves a number of roles other than theoretical roles. An efficient HR will have to tune to the environment and be ready to face issues between employees. The works of HR can be done by separate individual in company or outsourced to specialized groups. When used effectively it will create way for significant benefits to the company in a short time. The work of an HR are planning human force needs, recruitment, orientation of employees, extracting skills of workers, training and development, wages calculation, time and travel management, evaluating employee benefits, etc. The tactics followed in HRM vary from company to company based on the nature of work environment. A company, selling cars will have to change its rules and deadlines to meet the agreements to other companies. There is a link between the management of the company and the HR in order to keep in account the current workforce level from time to time.

Customer relationship management

Sun, 06 May 2012 05:54:29 +0000

Every business needs customers for smooth sailing. Customers are the one who makes the success or loss of a company. So they have to be dealt with utmost care. Customer relationship management is a derived set of methodologies developed by some industries to manage the customers in an efficient way. For example, a company will need to build a database of the customers directly or indirectly combined to the company, their contact details, personal preferences, items already purchased by them, willing to buy other items, their potential or capability of buying. This helps the management, sales persons, product resellers to correctly target their customers for each and individual product. CRM helps mostly the marketing department to identify and target customers and also establish leads for an item. It provides easy platform to initiate telesales, direct marketing and internet advertising. CRM improvers communication between multiple employees on a particular customer and also eases the existing processes like taking new orders from existing customers. Customers are treated individually based on their taste and willingness and products are suggested to them time to time. This also saves time and money and also increases sales in short time. Transferring information between many departments is a snap.

Total Quality Management

Sat, 28 Apr 2012 05:54:24 +0000

All of us have experienced poor service by a company like delivering a wrong order, an irritating person on the phone call of a customer centre, untimely service, etc. This is the quality which the customer evaluates on a company. Ford and Honda have already said that customer based quality is their number one preference. Improving quality in every aspect of customer’s want is the basis of total quality management or TQM. It is a integrated effort by a company to bring out high quality standards which the customer thinks it is because quality is seen as different by different people. Quality has no technical definition but some say it is meeting to standards or fulfilling customer needs. Several factors contribute to quality, for example, conformance to specifications. It measures how well the company keeps its deadlines and how is the overall quality of single product given by them. Fitness for use, value for money, customer after-sales service is the other aspects of quality. Quality management inspects all the aspects and takes necessary steps to fulfill where the company is lacking. In this competitive world it has become an essential thing to survive the product. As a general process, planning, research, implementing is carried out as quality management.

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Wed, 29 Feb 2012 14:36:35 +0000

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Human resource management

Sun, 26 Feb 2012 09:30:32 +0000

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Mon, 20 Feb 2012 16:59:12 +0000

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Customer relationship management

Sat, 18 Feb 2012 09:29:27 +0000

Total Quality Management

Mon, 13 Feb 2012 09:29:21 +0000

All of s have experienced poor service by a company like delivering a wrong order, an irritating person on the phone call of a customer centre, untimely service, etc. This is the quality which the customer evaluates on a company. Ford and Honda have already said that customer based quality is their number one preference. Improving quality in every aspect of customer’s want is the basis of total quality management or TQM. It is a integrated effort by a company to bring out high quality standards which the customer thinks it is because quality is seen as different by different people. Quality has no technical definition but some say it is meeting to standards or fulfilling customer needs. Several factors contribute to quality, for example, conformance to specifications. It measures how well the company keeps its deadlines and how is the overall quality of single product given by them. Fitness for use, value for money, customer after-sales service is the other aspects of quality. Quality management inspects all the aspects and takes necessary steps to fulfill where the company is lacking. In this competitive world it has become an essential thing to survive the product. As a general process, planning, research, implementing is carried out as quality management.

Management skills

Mon, 06 Feb 2012 13:51:53 +0000

Unless proper management, no company will turn out to be success. Managers play an important role in a company, making firm decisions for the development of it. Basic skills required for a manager include planning, organizing, directing and controlling others. Having an overlook on the company’s perspective is an important skill for a manager. But it is skipped in most cases. There are different scenario where we plan such as during disaster, recession, success and compensation. The workforce must be organized to function smoothly and it is the work of managers to oil to it. Organization varies from person, division to department. Selecting workers, assigning tasks, research about resources to get the job completed, investigating requirements of individual teams and workers are required. The art of getting the job done by the worker is an attribute of a manager. Psychological skills like motivation and performance appraisal will help to contribute to the overall improvement of quality. Managers also need to manage themselves. Setting up priorities and planning ahead of time is required. Gossips in a work environment and managers will have to keen on those things and learn to convert them into good work. Additionally, time management is also essential to managers.

Time management

Wed, 01 Feb 2012 13:50:38 +0000

Proper time management is essential to success in any occasion. Planning is done to make our work spread across our available time. Otherwise a traffic jam may occur which leads to lose dignity, tension and stress. Managing time is managing oneself with respect to time. Setting up priorities, choosing between urgent, or ordinary work and effective use of time will always make room for new opportunities. Wasting time is one the worst habits of a person with many responsibilities. Managing time is not as easy as managing finance of a company; although it is very simple until we follow self discipline. Studies show that humans perform best when they are bound by time limits. Pressure is one of the factors for time management. Although we maintain a diary or to do list or a secretary, we may not find time to look at them. Those who say that they do not have time are the worst time managers. If we schedule our plan early, we have time for all the things. Time must not be differentiated between industries. Creative and manufacturing industries must think they have the same time routines. At last, it is not that doing our work continuously takes away our fun; After all, living up to our expectations is also fun right?